Contact
NOTICE: We appreciate your interest in our programs. Our insureds remain our top priority and we are working to support your errors and omissions insurance needs.
In accordance with a state mandate aimed at reducing the spread of COVID-19, we will have limited staff in the office until the emergency order has been lifted. If you have inquiries during this time, we encourage you to utilize our website for:
- Information about our insurance programs.
- Online enrollment. Online enrollment is strongly encouraged for the following programs incepting January 1, 2021 (note Louisiana enrollment is available through the Louisiana Real Estate Commission’s license renewal process).
- Mail-in enrollment forms.
- Instructions to sublimit a claim and notice of claim forms. Notification of claims and potential claims must be made in writing.
- And more.
Our limited in-office staff will be available to answer calls Monday through Friday, 8:30 am to 5:00 pm EST however, response times may be delayed.
Phone
*We CANNOT accept payment over the phone. Payments may be made online with VISA or MasterCard, or by mailing in an enrollment form with a check or money order.
Phone Numbers | Departments |
(502) 897-1876 Local | Enrollment & Payment Information: Ext. 1 |
(800) 637-7319 Toll free | Coverage Questions & Claims Department: Ext. 2 |
(888) 248-2444 Toll Free (Inside Tennessee) | Excess Coverage Department (Higher Limits for Firms): Ext. 3 |
Fax
Policy | Claims | Excess |
(502) 897-7174 | (502) 896-6343 | (502) 896-9518 |
Mail
Standard Delivery Rice Insurance Services Company, LLC P.O. Box 6709 Louisville, KY 40206 |
Overnight Delivery Rice Insurance Services Company, LLC 4211 Norbourne Blvd Louisville, KY 40207 |
Please be sure to include your full name, what state you are in, and your license number (if applicable) for more efficient service.
Information Updates: Click Here
Policy questions: policyadministrator@risceo.com
Coverage/Claims questions: claims@risceo.com
General Questions: info@risceo.com -OR- complete the form below
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