Contact

NOTICE: We appreciate your interest in our programs. Our insureds remain our top priority and we are working to support your errors and omissions insurance needs.
In accordance with a state mandate aimed at reducing the spread of COVID-19, we will have limited staff in the office until the emergency order has been lifted. If you have inquiries during this time, we encourage you to utilize our website for:

  • Information about our insurance programs.
  • Online enrollment.  Online enrollment is strongly encouraged for the following programs incepting January 1, 2021 (note Louisiana enrollment is available through the Louisiana Real Estate Commission’s license renewal process).
  • Mail-in enrollment forms.
  • Instructions to sublimit a claim and notice of claim forms. Notification of claims and potential claims must be made in writing.
  • And more.

Our limited in-office staff will be available to answer calls Monday through Friday, 8:30 am to 5:00 pm EST however, response times may be delayed.

Phone

*We CANNOT accept payment over the phone. Payments may be made online with VISA or MasterCard, or by mailing in an enrollment form with a check or money order.

Phone Numbers Departments
(502) 897-1876 Local Enrollment & Payment Information: Ext. 1
(800) 637-7319 Toll free Coverage Questions & Claims Department: Ext. 2
(888) 248-2444 Toll Free (Inside Tennessee) Excess Coverage Department (Higher Limits for Firms): Ext. 3

Fax

Policy Claims Excess
(502) 897-7174 (502) 896-6343 (502) 896-9518

Mail

Standard Delivery
Rice Insurance Services Company, LLC
P.O. Box 6709
Louisville, KY 40206
Overnight Delivery
Rice Insurance Services Company, LLC
4211 Norbourne Blvd
Louisville, KY 40207

Email

Please be sure to include your full name, what state you are in, and your license number (if applicable) for more efficient service.
Information Updates: Click Here
Policy questions: policyadministrator@risceo.com
Coverage/Claims questions: claims@risceo.com
General Questions: info@risceo.com -OR- complete the form below

Denotes a required field

First & Last Name*

Policy State*

Real Estate License Number*
If you do not have a license number yet enter "0"

Your Email*

Your Phone*

Your Firm

Subject

Your Message*

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