Contact Us
2026 Holiday Schedule
- New Years Day - Thursday, January 1, 2026
- Martin Luther King Jr. Day - Monday, January 19, 2026
- Presidents Day - Monday, February 16, 2026
- Memorial Day - Monday, May 25, 2026
- Independence Day - Friday, July 3, 2026
- Labor Day - Monday, September 7, 2026
- Thanksgiving - Wednesday, November 25 (closing at 2:00pm EST); Thursday, November 26; and Friday, November 27, 2026
- Christmas - Thursday, December 24 and Friday, December 25, 2026
Phone Contact:
*We CANNOT accept payment over the phone. Payments may be made online with VISA, MasterCard, American Express, Discover card, or ACH, or by mailing in an enrollment form with a check or money order.
Local Enrollment & Payment Information: Ext. 1
(502)897-1876
Toll Free Coverage Questions & Claims Department: Ext. 2
(800)637-7319
Toll Free (Inside Tennessee) Excess Coverage Department:
(888)248-2444
Higher Limits for Firms: Ext. 3
Fax Contact:
Policy
(502)897-7174
Claims
(502)896-6343
Excess
(502)896-9518
Mail to:
Standard Delivery
Rice Insurance Services Center
P.O. Box 6709
Louisville, KY 40206
Overnight Delivery
Rice Insurance Services Center
435 N. Whittington Pkwy, Suite 300
Louisville, KY 40222
Email Contact:
Information Updates
Click Here
Policy Questions
policyadministrator@risceo.com
Coverage/Claims Questions
claims@risceo.com
General Questions
info@risceo.com (or complete contact form)