Contact

2023 Holiday Schedule

Our office will be closed for the following:

  • Martin Luther King Jr. Day – Monday, January 16, 2023
  • Presidents Day – Monday, February 20, 2023
  • Memorial Day – Monday, May 29, 2023
  • Juneteenth – Monday, June 19, 2023
  • Independence Day – Monday, July 3 (closing at 2:00 EST) Tuesday, July 4, 2023
  • Labor Day – Monday, September 4, 2022
  • Thanksgiving – Wednesday, November 22 (closing at 2:00 EST); Thursday, November 23; and Friday, November 24, 2023
  • Christmas – Monday, December 25, 2023

Phone

*We CANNOT accept payment over the phone. Payments may be made online with VISA or MasterCard, or by mailing in an enrollment form with a check or money order.

Phone Numbers Departments
(502) 897-1876 Local Enrollment & Payment Information: Ext. 1
(800) 637-7319 Toll free Coverage Questions & Claims Department: Ext. 2
(888) 248-2444 Toll Free (Inside Tennessee) Excess Coverage Department (Higher Limits for Firms): Ext. 3

Fax

Policy Claims Excess
(502) 897-7174 (502) 896-6343 (502) 896-9518

Mail

Standard Delivery
Rice Insurance Services Center
P.O. Box 6709
Louisville, KY 40206
Overnight Delivery
Rice Insurance Services Center
4211 Norbourne Blvd
Louisville, KY 40207

Email

Please be sure to include your full name, what state you are in, and your license number (if applicable) for more efficient service.
Information Updates: Click Here
Policy questions: policyadministrator@risceo.com
Coverage/Claims questions: claims@risceo.com
General Questions: info@risceo.com -OR- Complete the below form

    First & Last Name*

    Policy State*

    Real Estate License Number*

    If you do not have a license number yet enter "0"

    Your Email*

    Your Phone*

    Your Firm

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    Your Message*

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