2021 Holiday Schedule

We hope you have a wonderful holiday season.  Our office will be closed the following days to allow our staff to enjoy time with family and friends:

Wednesday, November 24, 2021 (closing 2:00 pm EST)
Thursday, November 25, 2021
Friday, November 26, 2021
Thursday, December 23, 2021 (closing 2:00 pm EST)
Friday, December 24, 2021
Monday, December 27, 2021
Friday, December 31, 2021

We appreciate your interest in our programs. Our insureds remain our top priority and we are working to support your errors and omissions insurance needs.
In accordance with a state mandate aimed at reducing the spread of COVID-19, we will have limited staff in the office until the emergency order has been lifted. If you have inquiries during this time, we encourage you to utilize our website for:

  • Information about our insurance programs.
  • Online enrollment.
  • Mail-in enrollment forms.
  • Instructions to sublimit a claim and notice of claim forms. Notification of claims and potential claims must be made in writing.
  • And more.

Our limited in-office staff will be available to answer calls Monday through Friday, 8:30 am to 5:00 pm EST however, response times may be delayed.


*We CANNOT accept payment over the phone. Payments may be made online with VISA or MasterCard, or by mailing in an enrollment form with a check or money order.

Phone Numbers Departments
(502) 897-1876 Local Enrollment & Payment Information: Ext. 1
(800) 637-7319 Toll free Coverage Questions & Claims Department: Ext. 2
(888) 248-2444 Toll Free (Inside Tennessee) Excess Coverage Department (Higher Limits for Firms): Ext. 3


Policy Claims Excess
(502) 897-7174 (502) 896-6343 (502) 896-9518


Standard Delivery
Rice Insurance Services Center
P.O. Box 6709
Louisville, KY 40206
Overnight Delivery
Rice Insurance Services Center
4211 Norbourne Blvd
Louisville, KY 40207


Please be sure to include your full name, what state you are in, and your license number (if applicable) for more efficient service.
Information Updates: Click Here
Policy questions:
Coverage/Claims questions:
General Questions: -OR- Complete the below form

    First & Last Name*

    Policy State*

    Real Estate License Number*
    If you do not have a license number yet enter "0"

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    ©  RICE INSURANCE SERVICES CENTER (A Division of Assured Partners NL, LLC)