Contact
Office Closed, February 20, 2023, in observance of President’s Day
Our office will be closed on Monday, February 20, 2023, in observance of President’s Day. We will re-open Tuesday, February 21, 2023, at 8:30 am EST.
2023 Holiday Schedule
Our office will be closed for the following:
- Martin Luther King Jr. Day – Monday, January 16, 2023
- Presidents Day – Monday, February 20, 2023
- Memorial Day – Monday, May 29, 2023
- Juneteenth – Monday, June 19, 2023
- Independence Day – Tuesday, July 4, 2023
- Labor Day – Monday, September 4, 2022
- Thanksgiving – Wednesday, November 22 (closing at 2:00 EST); Thursday, November 23; and Friday, November 24, 2023
- Christmas – Monday, December 25, 2023
Phone
*We CANNOT accept payment over the phone. Payments may be made online with VISA or MasterCard, or by mailing in an enrollment form with a check or money order.
| Phone Numbers | Departments |
| (502) 897-1876 Local | Enrollment & Payment Information: Ext. 1 |
| (800) 637-7319 Toll free | Coverage Questions & Claims Department: Ext. 2 |
| (888) 248-2444 Toll Free (Inside Tennessee) | Excess Coverage Department (Higher Limits for Firms): Ext. 3 |
Fax
| Policy | Claims | Excess |
| (502) 897-7174 | (502) 896-6343 | (502) 896-9518 |
Mail
| Standard Delivery Rice Insurance Services Center P.O. Box 6709 Louisville, KY 40206 |
Overnight Delivery Rice Insurance Services Center 4211 Norbourne Blvd Louisville, KY 40207 |
Please be sure to include your full name, what state you are in, and your license number (if applicable) for more efficient service.
Information Updates: Click Here
Policy questions: policyadministrator@risceo.com
Coverage/Claims questions: claims@risceo.com
General Questions: info@risceo.com -OR- Complete the below form
