Contact Us

Contact Us

2026 Holiday Schedule

  • New Years Day - Thursday, January 1, 2026
  • Martin Luther King Jr. Day – Monday, January 19, 2026
  • Presidents Day – Monday, February 16, 2026
  • Memorial Day – Monday, May 25, 2026
  • Independence Day – Friday, July 3, 2026
  • Labor Day – Monday, September 7, 2026
  • Thanksgiving – Wednesday, November 25 (closing at 2:00pm EST); Thursday, November 26; and Friday, November 27, 2026
  • Christmas – Thursday, December 24 and Friday, December 25, 2026

 

Phone Contact:
*We CANNOT accept payment over the phone. Payments may be made online with VISA, MasterCard, American Express, Discover card, or ACH, or by mailing in an enrollment form with a check or money order.

Local Enrollment & Payment Information: Ext. 1
(502)897-1876

Toll Free Coverage Questions & Claims Department: Ext. 2
(800)637-7319

Toll Free (Inside Tennessee) Excess Coverage Department:
(888)248-2444  
Higher Limits for Firms: Ext. 3

Fax Contact:
Policy
(502)897-7174

Claims 
(502)896-6343

Excess
(502)896-9518

Mail to:
Standard Delivery
Rice Insurance Services Center
P.O. Box 6709
Louisville, KY 40206


Overnight Delivery
Rice Insurance Services Center

435 N. Whittington Pkwy, Suite 300
Louisville, KY 40222

Email Contact:
Information Updates
Click Here

Policy Questions
policyadministrator@risceo.com

Coverage/Claims Questions
claims@risceo.com

General Questions
info@risceo.com (or complete contact form)